Rachael Greaves

Can you do good records management if you don’t do good security management?

The New South Wales Audit Office has just criticised 40 of the largest NSW government agencies for failures in their information governance. The Department of Education, NSW Police, Treasury and Service NSW were all found to have shortfalls in both records management and the security management of their high-risk data. Two of the findings common …

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The inevitability of automation

Visit iDM Magazine for our latest article on trends in information regulation affecting organisations – and what this means for traditional records management. The drive to automate comes partly from Federal government (the Department of Finance recommended a move to automation in 2015), but mostly from the impracticality of continuing to register, sentence and dispose …

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The new government ethical AI principles and what they mean for information management automation

Yesterday, Minister for Industry, Science and Technology Karen Andrews announced the AI Ethics Framework, consisting of a set of Principles, and guidance for how and when to apply them. In essence, the government hopes these principles will be used by anyone designing or implementing an AI-based system that produces outcomes that could impact people, the …

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DC2020 failures confirmed by ANAO

In 2017, I wrote an article about the problems with the Digital Continuity 2020 program, specifically its Business Systems Assessment Framework (BSAF) approach to achieving records compliance in business systems. The BSAF could never have worked, and ANAO has since found that the gains expected by the program will not be achieved by 2020 (or, …

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Mechanical Turks

As digital continuity becomes more of a priority for organisations, we see an increasing focus on automated solutions for records classification and control. There are a few traps to be aware of when considering one of the range of offerings available. One is the ‘Mechanical Turk’ trap, where the solutions are not true automations. The …

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A Federal Government case study

Recently, Castlepoint engaged with a small specialist Federal agency. The agency had been running a manual sentencing process for two years, which involved reviewing content in a legacy shared drive and classifying it against AFDA Express and their Records Authority (RA). It wanted to explore an automation solution as an alternative. We implemented Castlepoint and …

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