Are Freedom of Information Requests increasing?

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We have recently been reviewing trends in information and records management risk, and have put together some statistics on FOI and Privacy requests, and their costs. The Australian Bureau of Statistics gives us some good high level pictures of trends in FOI over time. Looking at their dataset, we can see that FOI requests are …

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The broken promises of records management

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The promised benefits of doing digital records management are well known – make gains (via better access to better quality information), and prevent losses (manage the risk of non-compliance or unauthorised deletion). But overall, government departments in Australia have not been able to realise these benefits for the past decade. Instead, organisations incur all of …

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