In 2017, I wrote an article about the problems with the Digital Continuity 2020 program, specifically its Business Systems Assessment Framework (BSAF) approach to achieving records compliance in business systems. The BSAF could never have worked, and ANAO has since found that the gains expected by the program will not be achieved by 2020 (or, …
As digital continuity becomes more of a priority for organisations, we see an increasing focus on automated solutions for records classification and control. There are a few traps to be aware of when considering one of the range of offerings available. One is the ‘Mechanical Turk’ trap, where the solutions are not true automations. The …
Recently, Castlepoint engaged with a small specialist Federal agency. The agency had been running a manual sentencing process for two years, which involved reviewing content in a legacy shared drive and classifying it against AFDA Express and their Records Authority (RA). It wanted to explore an automation solution as an alternative. We implemented Castlepoint and …
We have recently been reviewing trends in information and records management risk, and have put together some statistics on FOI and Privacy requests, and their costs. The Australian Bureau of Statistics gives us some good high level pictures of trends in FOI over time. Looking at their dataset, we can see that FOI requests are …
The promised benefits of doing digital records management are well known – make gains (via better access to better quality information), and prevent losses (manage the risk of non-compliance or unauthorised deletion). But overall, government departments in Australia have not been able to realise these benefits for the past decade. Instead, organisations incur all of …
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