Our story

A multi award-winning leader in information and records management, cyber security, and information governance

Our Vision

Our vision is to change the way information is managed, so people, communities, and organisations are safer and smarter.

Our Values

Our values are Ethics, Hard Work, and Integrity

Ethics

  • Passionate – we care about other people and their problems
  • Virtuous – we are on the side of good and we fight against bad actors
  • Protective – we do everything we can to defend you from bad outcomes
  • Generous – we are all in this together, and we share what we know for the good of all.

Integrity

  • Trustworthy – we always follow the rules and do the right thing
  • Inclusive – we work well with everyone to get the job done
  • Straightforward – we always keep it simple, clear, and unclouded
  • Knowledgeable – we know what we are doing, and we are true experts.

Hard work

  • Reliable – we always deliver, and we do what we promise
  • Collaborative – we work closely with you to optimise the outcomes
  • Insightful – we are intelligent and worldly because we work to understand things
  • Professional – we are a sophisticated organisation with great people and processes.

Our Story

Established in 2012 Castlepoint started as a consulting company providing expert security, records management, and audit services to Australian Federal Government and large regulated industries.

Repeated government audits and inquiries had found almost all regulated entities were consistently failing in their obligations to protect high risk and high value information. The Castlepoint founders recognised these organisations had a strong appetite for governance, risk, and compliance, but were limited by ineffective technology solutions. The available software for records, security, and discovery caused high impacts on users, systems, data, and governance teams and created more problems that they solved.

Our founders recognised a new way to manage information was needed. They knew they had to find a way to make every bit of information in every system discoverable, auditable, and compliant, all through one interface.

The Castlepoint solution was designed by experts in the field to meet over 900 requirements from laws and Standards and is always adding more. It was built with new AI technology, and architected to be simple, scalable, and secure. It was the first true manage-in-place solution using AI and was the start of a revolution in how information is managed. The Castlepoint solution was rapidly adopted by Federal government departments in Australia within weeks of its release and continues to be preferred by organisations with a need to know their own data and manage their own risks.

Our solution was originally built to provide evidence for consulting projects, but the technology worked so well that the co-founders focused on commercialising the product and created Castlepoint, and now has 30 staff and global ambitions.

Since first release of the software in 2018, Castlepoint has been adopted widely across government and commercial entities, and has clients in Canberra, New South Wales, Queensland, Victoria, Northern Territory, Tasmania, and New Zealand, among other engagements. The reason Castlepoint is being embraced by government and regulated entities is because it’s the first time they have had command and control over all their information – and without any impacts at all on users, systems, or source data.

Castlepoint CEO Rachael Greaves, herself an auditor and records manager, puts down the speed of the company’s growth to the new paradigm they have developed, as well as the cutting-edge technology:

“It’s not well understood that information management can be a matter of literally life or death,” she said. “Failure to manage information properly has led to completely preventable catastrophes; not just breaches of information security like Office of Personal Management in the US, which has undermined national security for two generations, but also lapses in information retention, quality, and access. Vivian Solon, an extremely vulnerable Australian citizen, was deported because her records couldn’t be found. Paul Maguire was killed in the Grasstree mine because records weren’t maintained.”

“We are finally able to catch up with the exponential growth in data and get ahead of it again and doing that can save lives and livelihoods,” she said. “The traditional models for managing information do not work well anymore. And Australia is an excellent proving ground for RegTech and deep tech more broadly, as our government has a strong appetite for innovation and regulatory disruption.”

Interested in working with us?

Book a demo

Become a partner

Book a demo

Register your details for a demo of Castlepoint