EDRMS

What happens when you get rid of all your records managers?

In 2014, an Australian local Council introduced SharePoint to replace its TRIM records management system. Like many Councils nationwide, the City has a wide spectrum of responsibilities, from rangers to rates, libraries to the public pool, with a diverse workforce and specialist skill sets to match. In 2016, the city’s IT manager recommended to the …

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Circular reference broken between AFDA and ISM

Eagle eyed readers and records management wonks will have noticed a circular reference between the National Archives of Australia’s Administrative Functions Disposal Authority and the Australian Cyber Security Centre’s Information Security Manual, regarding system backups. The ISM, until the most recent update, stated: Retention periods for backupsTo prevent backups from being retained for an insufficient amount of time …

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In-place records management versus in-place records management..?

A new research paper has clarified the three types of records management model, and they are (to paraphrase): centralised in-place traditional and in-place modern (what we call the Data Castle).  “Rival records management models in an era of partial automation” by Lappin, J., Jackson, T., Matthews, G. et al., published in Archival Science in January, Expounds on …

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The risks of relying on ‘making a record’

The Register reports that, due to human error, 145,000 KPMG Microsoft Teams user chats were deleted, and can’t be recovered. KMPG was using retention policies in Teams, which have some broader limitations and risks for compliance. Unfortunately, in attempting to modify the policy for one user, they modified it for all, and deleted chat threads across the whole …

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Building Trust in the Public Record: the new policy for government

The National Archives of Australia has just released the exposure draft of the new records and information management policy, that will follow on from the Digital Continuity 2020 standard. The new policy is called Building Trust in the Public Record, and the theme is very much on integrity and accountability. While the thrust of the message may …

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Turning a corner – in-place management is here to stay

Something has been happening recently, and it’s good news for good governance. After 5 years, the Department of Finance, Digital Transformation Agency and National Archives have all harmonised on something that has been a requirement of the International Standards since 2011. All evidence of business is a record, and all records must be managed. In …

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DC2020 failures confirmed by ANAO

In 2017, I wrote an article about the problems with the Digital Continuity 2020 program, specifically its Business Systems Assessment Framework (BSAF) approach to achieving records compliance in business systems. The BSAF could never have worked, and ANAO has since found that the gains expected by the program will not be achieved by 2020 (or, …

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The broken promises of records management

The promised benefits of doing digital records management are well known – make gains (via better access to better quality information), and prevent losses (manage the risk of non-compliance or unauthorised deletion). But overall, government departments in Australia have not been able to realise these benefits for the past decade. Instead, organisations incur all of …

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