Government

What happens when you get rid of all your records managers?

In 2014, an Australian local Council introduced SharePoint to replace its TRIM records management system. Like many Councils nationwide, the City has a wide spectrum of responsibilities, from rangers to rates, libraries to the public pool, with a diverse workforce and specialist skill sets to match. In 2016, the city’s IT manager recommended to the …

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Circular reference broken between AFDA and ISM

Eagle eyed readers and records management wonks will have noticed a circular reference between the National Archives of Australia’s Administrative Functions Disposal Authority and the Australian Cyber Security Centre’s Information Security Manual, regarding system backups. The ISM, until the most recent update, stated: Retention periods for backupsTo prevent backups from being retained for an insufficient amount of time …

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The risks of relying on ‘making a record’

The Register reports that, due to human error, 145,000 KPMG Microsoft Teams user chats were deleted, and can’t be recovered. KMPG was using retention policies in Teams, which have some broader limitations and risks for compliance. Unfortunately, in attempting to modify the policy for one user, they modified it for all, and deleted chat threads across the whole …

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ASD and the problem to the solution

New Australian Signals Directorate Director-General Ms Rachel Noble PSM spoke today at the ANU National Security College. Castlepoint CEO Rachael Greaves was invited to attend as a representative of the Australian information security technology ecosystem. The topic was ‘Long histories, short memories: the transparently secret ASD in 2020’, and you can see the speech online on the National Security …

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Building Trust in the Public Record: the new policy for government

The National Archives of Australia has just released the exposure draft of the new records and information management policy, that will follow on from the Digital Continuity 2020 standard. The new policy is called Building Trust in the Public Record, and the theme is very much on integrity and accountability. While the thrust of the message may …

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Statement from the Director-General of the National Archives of Australia

David Fricker, Director-General of the NAA has released a statement about the management of government records during the COVID-19 period. Decisions being made by government to protect the health of Australians and to secure the country’s social, economic and cultural wellbeing will affect the daily lives of millions of people. It is essential that these …

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Can you do good records management if you don’t do good security management?

The New South Wales Audit Office has just criticised 40 of the largest NSW government agencies for failures in their information governance. The Department of Education, NSW Police, Treasury and Service NSW were all found to have shortfalls in both records management and the security management of their high-risk data. Two of the findings common …

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The new government ethical AI principles and what they mean for information management automation

Yesterday, Minister for Industry, Science and Technology Karen Andrews announced the AI Ethics Framework, consisting of a set of Principles, and guidance for how and when to apply them. In essence, the government hopes these principles will be used by anyone designing or implementing an AI-based system that produces outcomes that could impact people, the …

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DC2020 failures confirmed by ANAO

In 2017, I wrote an article about the problems with the Digital Continuity 2020 program, specifically its Business Systems Assessment Framework (BSAF) approach to achieving records compliance in business systems. The BSAF could never have worked, and ANAO has since found that the gains expected by the program will not be achieved by 2020 (or, …

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A Federal Government case study

Recently, Castlepoint engaged with a small specialist Federal agency. The agency had been running a manual sentencing process for two years, which involved reviewing content in a legacy shared drive and classifying it against AFDA Express and their Records Authority (RA). It wanted to explore an automation solution as an alternative. We implemented Castlepoint and …

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