The drive to automate comes partly from Federal government (the Department of Finance recommended a move to automation in 2015), but mostly from the impracticality of continuing to register, sentence and dispose of records using people-power. The problems experienced by government agencies in trying to grapple with their records using traditional systems are compounding and require a change in approach.
Our population is growing – the public sector is growing – and information holdings are set to double twice a day by 2020. We already can’t keep up. It’s time to automate (but carefully…)