Records Management

What happens when you get rid of all your records managers?

In 2014, an Australian local Council introduced SharePoint to replace its TRIM records management system. Like many Councils nationwide, the City has a wide spectrum of responsibilities, from rangers to rates, libraries to the public pool, with a diverse workforce and specialist skill sets to match. In 2016, the city’s IT manager recommended to the …

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In-place records management versus in-place records management..?

A new research paper has clarified the three types of records management model, and they are (to paraphrase): centralised in-place traditional and in-place modern (what we call the Data Castle).  “Rival records management models in an era of partial automation” by Lappin, J., Jackson, T., Matthews, G. et al., published in Archival Science in January, Expounds on …

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Can you do good records management if you don’t do good security management?

The New South Wales Audit Office has just criticised 40 of the largest NSW government agencies for failures in their information governance. The Department of Education, NSW Police, Treasury and Service NSW were all found to have shortfalls in both records management and the security management of their high-risk data. Two of the findings common …

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The inevitability of automation

Visit iDM Magazine for our latest article on trends in information regulation affecting organisations – and what this means for traditional records management. The drive to automate comes partly from Federal government (the Department of Finance recommended a move to automation in 2015), but mostly from the impracticality of continuing to register, sentence and dispose …

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DC2020 failures confirmed by ANAO

In 2017, I wrote an article about the problems with the Digital Continuity 2020 program, specifically its Business Systems Assessment Framework (BSAF) approach to achieving records compliance in business systems. The BSAF could never have worked, and ANAO has since found that the gains expected by the program will not be achieved by 2020 (or, …

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A Federal Government case study

Recently, Castlepoint engaged with a small specialist Federal agency. The agency had been running a manual sentencing process for two years, which involved reviewing content in a legacy shared drive and classifying it against AFDA Express and their Records Authority (RA). It wanted to explore an automation solution as an alternative. We implemented Castlepoint and …

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The broken promises of records management

The promised benefits of doing digital records management are well known – make gains (via better access to better quality information), and prevent losses (manage the risk of non-compliance or unauthorised deletion). But overall, government departments in Australia have not been able to realise these benefits for the past decade. Instead, organisations incur all of …

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