IDM: Will COVID-19 lead to a new paradigm for managing information and compliance?
RG: We hope so. Traditional methods of controlling information have not been effective for a long time. Data is growing at exponential rates, and regulatory requirements for information (and penalties) are increasing year on year. Even before the mass decentralisation of
people and data, information was spread across dozens or even hundreds of systems, and in many formats. There is so much information, in so many places, subject to so many rules.
Too many systems still try to centralise that data. There are lots of excellent EDRMS products, but an EDRMS will never capture more than a small percentage of an organisation’s records. There are great products that connect business systems to the EDRMS, but only maybe half a dozen systems at most, which is just not enough to get coverage of that evidence of business. And most of those solutions need users, or records managers, to determine correct records classifications and sentences themselves with metadata or rules engines – and they need connectors or agents, or otherwise have impacts on source system configuration and supportability.
The article also mentions our new webinar series, which starts next week. Rachael will be interviewing some leaders in industry and government, discussing their perspectives and insights on the challenges and opportunities in the information space arising from the pandemic. Speakers include ACT Chief Minister Andrew Barr, RIMPA General Manager Anne Cornish, and national security expert Alasdair Gordon to name a few. You can register for sessions now, and subscribe for updates as new sessions are confirmed.