Our values and ethics, and how we support the community.

Doing the right thing

Our vision is an aspiration and the main reason many people come to work at Castlepoint.
Our values are ETHICS, HARD WORK, and INTEGRITY.
We are committed to carbon-neutral operation. We provide free or discounted licenses to not-for-profits whose primary remit is environmental or social benefit.
We donate 1% of all profits to environmental and social causes, to help make a better world for every person and animal.
We are proud to be partnering with Greenfleet to take climate action and offset our carbon emissions through native reforestation.

Social Responsibility

We are a progressive company, and we have a strong focus on always being aware of how we could help or harm the world by our actions and inactions.

Castlepoint is committed to ensuring our operations are conducted ethically, in accordance with applicable laws and best practices, and in the best interests of our clients, our community, and the environment.

Every time we make a decision, we think about who will be impacted. This might be individuals, communities, other companies, or the environment at large. We always strive to have a positive impact, and avoid having a negative one. Sometimes, a negative impact on someone else will mean we choose NOT to take advantage of something that would otherwise be positive for us.

Committed to Reconciliation Action

We acknowledge the Traditional Owners of Country throughout Australia, and particularly the Ngunnawal People on whose land Castlepoint was established. We recognise their continuing connection to land, waters and culture.

We pay our respects to their Elders, past, present and emerging. We acknowledge that the Aboriginal and Torres Strait Islander Peoples have never ceded their sovereignty on these lands, and treaties are yet to be negotiated.

Our CEO, Rachael, grew up in Canberra, which is the traditional land of the Ngunnawal Peoples. Other Aboriginal and Torres Strait Islander peoples also have connections to this region. One of the first practical steps in reconciliation in this city in her lifetime was the formal acknowledgement by the ACT Government in 2002, that named the region ‘Ngunnawal Country’. That came when Rachael was almost twenty, so for her entire childhood, Aboriginal and Torres Strait Islander peoples’ connections to the land were not formally recognised in her city.

Now Rachael has children of her own, and takes responsibility for making sure they understand what she did not. She also extend this responsibility of raising awareness and engagement to the Castlepoint team.

Castlepoint recognises the importance of identifying and celebrating Aboriginal and Torres Strait Islander Peoples Heritages and Cultures, and providing support to its communities, by:

  • Recognising the inherent value of our oldest continuous cultures
  • Acknowledging and calling out the systemic disadvantages faced by Aboriginal and Torres Strait Islander peoples
  • Being accountable to complete the steps we have committed to in our RAP, which will help us recognise our own role in supporting Aboriginal and Torres Strait Islander peoples and communities, and in combating implicit and explicit bias that negatively affects Aboriginal and Torres Strait Islander Peoples.
Artwork: Jurgen Kleykamp

It is important to us to take active steps towards reconciliation, as part of our journey to being an ethical business and an employer of choice for all types of people in our community

Rachael Greaves, Chief Executive Officer and Co-founder.

Equal Employment Opportunity and Anti-Discrimination

We strive to maintain an equitable gender balance, and to employ people who represent community demographics, including younger and older people, Aboriginal and Torres Strait Islander Peoples, migrants, people with a disability and LGBTQIA+ people. In some circumstances, we may actively approach people who represent diverse attributes for consideration in recruitment activities, to ensure the candidate pool is representative of the community. However, hiring decisions resulting from these activities will be based on merit.

Human Rights

We will empower and promote the social, economic and political inclusion of all people, irrespective of age, sex, disability, race, ethnicity, origin, religion or economic or other status. We believe that people of all backgrounds have equal value, and should be recruited, selected, developed, promoted and remunerated based on their skills, achievements and credentials. To this end we will seek to hire a diverse cohort of personnel, at all levels. We have a policy of pay transparency, to help challenge the economic trend of paying people from diverse backgrounds less for the same work.

Modern Slavery

Castlepoint Systems is committed to respecting human rights, and to advancing the changes needed to ensure the world is a healthy, safe, and fair place for all people.

We recognise the influence and impact we can have on human rights through our efforts and investments. We recognise our potential role in perpetuating foreign corruption, fraud, bribery, terrorism, and crime if we do not carefully evaluate, assure, and monitor our supply chain.

Interested in working with us? Find out more about joining Castlepoint.

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