We license by network, so no matter how many users, systems, or records you have, Castlepoint is a flat cost to own and run.
The licence subscription includes:
- An enterprise licence to use the software on a single production network
- Monthly maintenance, system checks, patching, and upgrades as required
- User and administrator support as required.

The licensing model is per network, so you can use it on as many systems, across as much data, and for as many users as you want to, without incurring any extra costs.
There are no licence costs for connectors or agents for each individual system – one licence covers all your systems.
Castlepoint is for small businesses too. Contact us to find out more about our low-cost subscription option for smaller organisations.
We offer discounted pricing for education organisations, social enterprises, and organisations working on the environment and helping address climate change, sustainability, and conservation.
Castlepoint includes the following capabilities as part of the standard licence:
- Records Management with automatic registration, classification, sentencing and disposition
- Security and Privacy Management by automatically identifying high-risk information
- Audit and monitoring with events captured on all records, by all users, and across all systems
- Alerts and Reporting when high-risk or high-value content is created, modified, or moved
- eDiscovery with powerful and defensible search, ontology, and relating records across systems.
Licensing
We license by network, with free licences for staging environments. No matter how many users, systems, or records you have, Castlepoint is a flat cost to own and run.
Implementation
Set up of Castlepoint takes hours, not months. We can implement it in your network, or in a secure, accredited government cloud.
Support
We provide an online portal for training, how-tos, change control, and support. Support channels include phone, email, chat, and social.
Our highly qualified team can help you with the following services if required, please contact us for pricing information:
- Assistance with upload of records disposal schedules and ontologies
- Migration services to compliantly audit and move content between systems
- Security and privacy auditing, impact assessments and
- Records management services to assist with appraisal and sentencing management
- Project and change management services.
Services
We’re experts in records management, privacy, audit, and security, and can help you develop governance, policy, and processes if you need them.
We can also provide services for compliant data migration and business intelligence to report on trends, usage patterns, user behaviour and span of control.
Procurement
Public sector organisations can procure Castlepoint on the following supplier portals in the countries listed below.
Australia
DTA Cloud and Software Marketplace via the Buy ICT Portal
Australian Defence Sales Catalogue
Tasmanian Government Technology Services
New Zealand
Great Britain and United Kingdom
G Cloud 12 via the Gov.UK Digital Marketplace and UK Contracts Finder (note: G Cloud 12 will be replaced by G Cloud 13 from 9 November 2022)
Bloom Accredited Supplier: Bloom’s NEPRO 3 Framework offers a dynamic supply chain and provides public sector organisations with a marketplace to purchase professional services.

European Union (EU)
Get started with Castlepoint today. Get in touch to book a demonstration.