What is the user impact?

All FAQs

There is no impact on users.

Information governance has traditionally relied on user compliance. We ask users to save in certain locations, ‘make a record’ intermittently, apply metadata to individual items, use naming taxonomy conventions, and copy or move their content into records systems.

As well as creating an unwelcome burden on users, this results in low-quality compliance outcomes, as users are not experts in compliance and often do not apply the correct rules. The same goes for security – we rely on users to know what information should be classified (which is not always obvious) and to then label items correctly. This model has not been effective.

Castlepoint addresses this challenge by using AI to identify the applicable rules and classifications for information based on its content, and to apply them centrally.

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